Terms and conditions
These terms cover the selected Website and Website + Panel plans. The contract is formed by card payment and acceptance of these terms.
1. Contracting party
Services are provided by Sinan Öztürk, proprietor of the sole activity Atelier Lago, Via S. Carlo 1A, 6932 Breganzona, Switzerland. Not entered in the commercial register; no VAT/UID number. Invoices do not show VAT.
2. How the contract is formed
The selected duration, currency and amount are shown before payment. Kiosk packages are quoted separately; a WhatsApp request is not a binding order.
3. Packages and term
Annual plans run for 12 months with a 40% discount; six-month plans receive 20%; monthly subscriptions receive 5%. Discounts use the corresponding share of the annual list price. Annual and six-month periods start at launch; monthly billing starts on payment.
4. Payment
Annual and six-month plans are paid once through Stripe. Monthly plans charge the card automatically every month at the agreed monthly price until canceled. No VAT is shown. Work starts after the first payment.
5. Renewal
Prepaid plans do not renew automatically; a new offer requires acceptance. Monthly subscriptions renew automatically. Cancel from the private customer page before the next charge; cancellation takes effect at the end of the paid period. Changing plans requires a separate agreement.
6. Cancellation
You may cancel in writing. If work has started, the deposit is not refunded unless agreed otherwise. Unused prepaid months do not create an automatic refund. After a reminder, unpaid invoices may lead to suspension of hosting and support.
7. Domain
The domain remains yours. If we register or manage it, we do so on your behalf and hand it over at the end of the relationship.
8. Hosting and migration
Hosting and support are included during the selected paid period. Files and content can be supplied for migration. Additional migration work is charged separately.
9. What is included
Hosting, technical maintenance, small content edits and weekday WhatsApp support in the agreed languages. Not included: professional photography, paid ads, large custom features.
10. Content
You supply text, logos and photos you have the rights to, and remain responsible for the content on your site.
11. Law
Swiss law applies. Venue: Lugano / Ticino, as far as legally permitted.